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Incompetence, Inc.

 Incompetence, Inc.
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Incompetence, Inc.
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Many people have jobs, because people need money to pay their bills, clothe themselves, keep a roof over their heads, and put food on their tables. Some of the companies that offer these jobs are fun, while others... aren't.
And then there are some companies where, unless you've got an economics degree from an Ivy League university, you'll have absolutely no idea how they're staying in business, thanks to the staggering, mind-numbing degree of incompetence displayed by those who run it. And in some really extreme cases, even with such a degree, you're still baffled.
In the real world, there are sometimes mitigating circumstances that would allow an otherwise apparently incompetent business to stay active, ranging from serving as tax write-offs for larger companies, to holding monopolies on a specific resource, to being a once prosperous business that fell on hard times, to simply ridiculous amounts of corruption, and beyond. But, due to the sheer complexity of it, most stories don't get anywhere near that detailed in their observations of Real Life issues like those for the companies they depict. Sometimes they serve a more sinister purpose, from front businesses to hide illegal activities and launder the money gained from them are a well-established phenomenon, to dysfunctional businesses with no apparent client base that still somehow manage to continue operating.
May be controlled or managed by pointy haired bosses, be staffed mostly with bogglingly stupid employees, have installations with tons of safety violations, saddled with ludicrous rules and regulations that make no sense outside of some bureaucratic hell, purchase and/or release the shoddiest products imaginable, or some combination of the above.
If the incompetent company masquerades themselves with nice-sounding names, then it can overlap with Peace & Love Incorporated.
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Fazbear Entertainment of Five Nights at Freddy's takes corporate incompetence to an absolutely lethal degree. Even if you toss aside the Hostile Animatronics and the child murders on company grounds, they designed wearable animatronic suits that kill the wearer if they so much as even breathe wrong (and if such an incident were to occur during business hours, instead of seeking immediate medical attention, the hapless victim is instead directed to go into the off-camera back room to bleed out, so as not to ruin the customer experience). Freddy Fazbear's Pizzeria Simulator allows you, the player, to take it to its logical conclusion by having almost everything in your restaurant be nothing but creatively thrown-together junk, like a ball pit literally made out of a cardboard box or an "animatronic" consisting of a milk crate with googly eyes, two foam fingers, and literally nothing else. Depending on how you run the business, the game will "award" you with certificates of Mediocrity (do effectively nothing the whole game), Bankruptcy (run out of money from lawsuits) or just outright blacklisted (have such a hazardous workplace that even Fazbear Entertainment doesn't want anything to do with you) from working in the town. When you get to check around the Pizzaplex in Five Nights at Freddy's: Security Breach you find things like having the daycare emergency generators inside the play areas or that you can't leave through the fire exit because it's non-accessible unless you're a VIP.
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The Hospital in Awful Hospital. It wasn't always as bad, and figuring out why things have gone so wrong is part of the story.
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In one The Far Side comic, a board meeting at the Wonkers Weiners company has the chairman noting how the company is, in his own words, "riddled with incompetence". To prove his point, there's a picture of a hotdog pointing sideways from its bun above him.
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Cheers: Lillian Corp., who buy up Cheers between seasons 5 and 6. They seem to burn through executives at an alarming rate, and it's generally implied that they're all pretty incompetent. While Rebecca is reassigned to a go-nowhere job, it's also suggested she's pretty average for their employees. In season 8, her higher ups are amazed to find out she even exists.
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On a small scale, Paddy's Pub in It's Always Sunny in Philadelphia manages to stay afloat for one reason and one reason only: its co-owner, Frank Reynolds, has an Arbitrarily Large Bank Account from his years as a corporate raider and uses the bar as a front for various schemes of the week. Aside from that, it's an iconic example of a dive bar, with every single employee being on a One-Hour Work Week, a cleanliness situation so bad that the janitor deals with rats using a spiked bat, and most of the customers being forced to serve themselves. It's been labeled "the worst bar in Philadelphia" on at least one occasion.
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Are You Being Served? has Grace Brothers as the main setting. It is a declining, old-fashioned British department store run by two doddering old men whose managerial practices are hopelessly out of touch with reality while the staff continually bicker among themselves in petty rivalries for privileges and sales quotas.
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Entertainment 720 from Parks and Recreation, a short-lived "premiere, high-end, all-media entertainment conglomerate" founded by Tom and his idiot friend Jean-Ralphio. It had no business plan, clients or revenues, employed beautiful women and pro athletes at massive salaries with no job duties, and recklessly spent money like a Silicon Valley startup on crack, despite being located in a small city in Indiana. With Ben's guidance they eventually settled on the idea of being marketing consultants, but by that point they had burned through all their capital, with Leslie's election campaign as their only client.
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Thomas & Friends: With all of the crashes and runaways on Sodor, it's a wonder Sir Topham Hatt's Railway stays in business, but the logging company on Misty Island especially applies, as it makes almost no profit since cranes like Old Wheezy keep throwing logs into the river.
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Spider-Man: Miles Morales: Roxxon is just as incompetent here as they are in the main Marvel continuity, thanks to Simon Krieger's leadership. His obsession with meeting deadlines means that he has no problems overloading a reactor to make the appearance of meeting it, knowing full well that it's highly likely to explode, taking all of Harlem with it. Not to mention his continued promotion of Nuform as a clean energy source despite having full knowledge of its ludicrously toxic effects and insists on having the unstable energy source in the middle of a crowded city district instead of having the energy generated far off like Real Life power plants. In fact, he'd much rather murder whistleblowers like Rick than actually try to address the many, many glaring flaws with Nuform. Which causes even more problems because Rick was the only guy who knew how to make the stuff in the first place.
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Beavis And Butthead: Burger World. The manager hasn't fired Beavis and Butt-Head despite everything, from their laziness and rudeness towards customers to getting the place shut down for health violations by selling tainted meat. What is most notable is that despite all his talk about how he got ahead in life through hard work, the manager isn't really seen on screen doing any work of note aside from giving orders to Beavis and Butt-Head. The only time we see him out at the front doing something is when the duo has screwed something up to the point where he has no choice but to go out there and deal with angry customers.
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The incompetence of Tumblr's staff is well-known and widely joked about among the site's users, with one common joke being that Tumblr doesn't have targeted ads or posts sorted by relevance because its programmers are too incompetent to implement them. For a concrete example, one new feature that didn't last long was group chats... that were publicly viewable.
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Seegson of Alien: Isolation is a more serious, realistic example. The company greatly over-extended itself in an attempt to exploit the space colonization rush, but its deep-space stations failed to take off versus terraforming and conventional colonization. The company had been in a downward spiral ever since, with apathetic executives and employees of dubious talent. Most of their products are cheap knock-offs of franchise mainstay Weyland-Yutani, with the Working Joes being the epitome of this incompetence. By the time Amanda gets to Sevastopol, the place was mostly abandoned even before the titular creature showed up.
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In the early days of Sidekick Girl, this was how the Hero Agency was portrayed: Employing a bunch of pretty, but incompetent superhumans to play hero while their less-photogenic sidekicks did most of the heavy lifting. As the series has gone on, it's been shown that there are plenty of competent heroes on the roster and the Agency could be a force when called on. Their insistence on licensed heroes "looking the part" (leaving sidekicks like Val beneath the Sidekick Glass Ceiling) is their one real continuing flaw.
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Weyland-Yutani Corporation in the Alien movies, despite being a powerful MegaCorp that has its own private army and hundreds of other personnel, has spent a great deal of effort in capturing the xenomorphs, which usually ends with the xenomorphs running loose and killing everyone in their facilities. Alien: Resurrection reveals that the incompetence actually had consequences, culminating in Weyland-Yutani being bought out by Walmart.
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Agatha Crumm ran her own cookie company and her workers were definitely this trope, earning her wrath.
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Initech in Office Space is a prime example — bloated, uncaring management, unhappy employees, and a general sense of gloom; indeed, Lumbergh abuses Milton for no real reason. The consultants hired to help reduce costs are shocked when Peter informs them that he has eight bosses. Thankfully, they get their Laser-Guided Karma: Milton ends up Going Postal and burning the office down.
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Paradise PD: The Paradise Police Department is so underfunded that a hobo is used for disarming bombs instead of a robot. The workers are also too preoccupied with their own interests to actually conduct any work, having committed just as many felonies as their targets. The chief's solution for stopping a monster invasion (and other things) is singing "Pump Up the Jam" by Technotronic. They eventually get fired for their incompetence and create a new brand named "Party Dudes". Even then, they are so bad that their only target audience is child molesters.
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The Bluth Company on Arrested Development stayed in business despite the fact they appeared to have exactly one competent employee. Gross amounts of money were "borrowed" by the Bluth family for personal purposes, yet it survived until the end of the series despite it constantly being publicly known for its incompetence and corruption.
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The company that Dilbert works at, generally nameless aside from one-off joke strips that don't hold beyond that strip (or episode, for the TV show, with "Path-E-Tech Management" being most notable). Apparently the company gets bought and sold by larger companies so often that even the employees aren't sure who they're "working" for most of the time. This has been zig-zagged with Evil, Inc. depending on the joke. In one strip, the Pointy-Haired Boss points to a chart showing that "Incompetence" now ranks as their most important product, and Alice is amazed it won out over "Lying to Customers."
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Nerv Technologies, inc. in The Cubicle Adventures:
While most of the rank-and-file software engineers are actually fairly intelligent and do know how to do their jobs, they have no idea what their jobs are and what the company does, as they seem to just be assigned random tasks:
Shinji, despite being a software engineer, is pretty much given secretarial work.
Kensuke does VB database design.
Toji has been making programs for syncing bank account databases and checks, despite, as they all note, pretty much every bank either already having those, and that Nerv uses an OS that nobody else uses.
Kaworu has been designing an OS to replace their current OS, but keeps being sidetracked by random, meaningless tasks that the management keeps giving him.
Rei has been designing an anti-virus program, but also keeps getting sidetracked by random tasks they give her.
They all come to the conclusion that their company is some sort of freelance programming company. It's eventually revealed that the company is supposed to specialise in database work for companies like banks, and that Toji is the only engineer they have doing the actual job the company is supposed to do.
They use an OS called Betamax, which is a cheap, terrible knockoff that isn't compatible with any Microsoft OS, Linux, or MS-DOS, and they agreed to buy licenses that made it so the OS would stop working after ten years unless they renewed the licenses, which they can't do because the company that sold them it went under only two years after they bought the OS.
Instead of simply buying an actual OS that anybody else uses to replace it, the management forms a team to make their own OS (which most likely won't be compatible with anyone else's), and completely forget that they already had Kaworu making one, and don't bother putting him on the team even after Shinji points this fact out.
In the meantime, they replace all the software engineers' now dead computers with typewriters. The management seems to forget that this is useless because you can't program with a typewriter.
The employee handbook is "severely convoluted, and almost five hundred pages long".
Misato, the tech supervisor, sexually harasses Shinji pretty much every time they meet. She is also one of the few members of the management who has even a shred of competence, but she's also not very high-ranking. She ends up being replaced by Naoko Akagi, who used to be the marketing supervisor, but got transferred because she had better tech skills than people skills (translated: she's an asshole who is completely open about being an asshole and probably never should have been in marketing).
For some reason, their server is connected to their boiler, so when the engineers put a virus on it to screw it up after getting laid off, they accidentally cause the boiler to explode.
They form a committee to figure out where everyone's staplers have gone. Also, all of the staplers apparently just disappeared.
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The "Geewun Redone" parody dubs of The Transformers depict both the Autobots and the Decepticons as this.
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Tales from the Other Railway has the Other Railway, which is even worse than its counterpart of the Island of Sodor.
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In Retail, Grumbel's tends to promote based on lack of competence, its executives are prone to make arbitrary changes for their own aggrandizement at the expense of its workers and writes draconian policies that make no logical sense. In the end of the strip, Grumbels' incompetence faces the reality of the retail apocalypse and went out of business, with all the lead characters quitting before liquidation and leaving Stuart Suchet with a sinking ship.
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The Umbrella Corporation of Resident Evil, fine makers of uncontrollable zombie outbreaks. If they have one defense it's that they exist in a world where Solve the Soup Cans is the norm for all forms of locks and security. Less excusable is their preference for hiring backstabbing psychopaths exclusively for all their research and development. Said psychopaths like to take already virulent zombie viruses, tweak them, and inject them into different things to see what happens, and they have a tendency to murder each to claim their research for themselves. After at least four zombie outbreaks they were finally done in by their stock value plummeting.
Though one would argue that if their Research & Development people weren't all backstabbing amoral psychopaths they wouldn't be able to do all the wonderful Human Experimentation that the job entails; it's practically part of the Job Description.
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Warframe: AnyoCorp, run by the eponymous Nef Anyo is held aloft only by Anyo's superficial charisma, his ability to constantly scam investors, and the tireless work of the competent few who work under him. The company's directions are beholden almost entirely by Anyo's whims, which are almost always petty and misguided. The guy basically has a monopoly on terraforming Venus and has come close to flushing the operation SEVERAL times thanks to, but not limited to, sentient superheavy weapons platforms going rogue, randomly assigning collective punishments to his workers, and forcing a CENTURIES OLD terraforming tower into action when it was blatantly not ready. Oh, and he's also a crippling gambling addict, frequently pissing away credits and assets. It's a miracle he's still in business, and players have been calling for a boss-fight to finally kill the bastard for quite some time now—in the meantime, at least, the Tenno have the opportunity to work with Vox Solaris, the resident paramilitary resistance movement seeking to hamstring, sabotage, and cause as much general mayhem to Anyo's operations as they can in order to ensure Anyo can't push the indentured worker population around, lest the Corpus Board of directors get tired of Anyo's shenanigans and kill him themselves.
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The White Beret Guy in xkcd owns and operates a company more in line with his own bizarre thought processes than with any laws of reality. Somehow, they still make money. Even they do not know where it's coming from.
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Incompetence. The whole of Europe has become this after Political Overcorrectness legislation. In particular, companies are prohibited from discriminating based on competence, so they aren't able to use a potential employee's ability to actually do the job as a hiring criteria.
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The Daily WTF often features stories about this sort of company. They're usually anonymized to Initech or some variant thereof.
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The Outer Worlds shows what happens when exceptionally incompetent corporations happen to be the governing entity of a space colony. Not only are most towns encountered either dangerously close to dying out or just plain abandoned due to cost-cutting practices and putting profits over human life, when faced with a starvation crisis encompassing the entire colony, the Board's primary solution is to put the majority into cryostasis while the richest citizens continue living off the remaining resources.
The in-game brand "Spacer's Choice" deliberately invokes this. Their products are cheap, shoddy, and prone to failure, but "cheap" is their hook, targeting citizens on a budget who are too desperate to care about quality when anything is better than nothing at all, and the second guy you meet is a Spacer's Choice employee who is bleeding out because his own pistol misfired and shot him in the hip at the first sign of trouble. Their tagline reflects this: "It's not the best choice, its Spacer's Choice!"
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Top Gear (UK) (during the May/Clarkson/Hammond seasons) and The Grand Tour feature this in spades, and in a rare non-corporate example. In the former, The Stig is the only competent driver out of all the presenters. Of course it is debatable how much of this is staged for comedic purposes.
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Sagwa, the Chinese Siamese Cat: The palace staff and residents. The Foolish Magistrate bumbles a lot, Tai-Tai only cares about being better than the "commoners", the Reader of the Rules is clumsy, and even some of the palace cats show signs of this trope. Even for a preschool show, this trope is heavy.
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Vault-Tec is also impressively idiotic for somebody in such a vital position as long-term underground bunker construction. On the one hand, the Vaults were never actually meant to save anyone, and so the failure of many of them was all part of the plan; however, their intent to rebuild humanity as the Enclave quickly went awry, as did their efforts to send the inhabitants of their special Vaults into space for a new life among the stars. To date, none of their attempts have ever had the slightest bit of success, thanks to the Enclave being continuously bogged down in waging pointless wars of annihilation against humanity in one form or another. Most prominently, the head of the Whitesprings Bunker ended up being more interested in eradicating communism than actually trying to rebuild post-apocalypse, resulting in a massive civil war that got everyone in the bunker killed. For good measure, the guy originally placed in charge of the Vault program, Dr. Stanislaus Braun, was a Psychopathic Manchild who became progressively less interested in actually doing his job until he effectively retired to live in a virtual reality playground — with the residents of his Vault as toys. The fourth game also shows that their corporate culture mostly consisted of psychopaths with an obsession with pointlessly cruel social experiments and are frustrated at anyone who tries to do otherwise, even when it results in a more functional vault or profitable products.
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The Death of WCW:
The book as a whole is one long run-down of World Championship Wrestling's many, many screw-ups and bad managerial decisions, from the Napoleonic Bill Watts to the self-promoting Dusty Rhodes to the nepotistic Jim Herd and the living budgetary nightmare of Eric Bischoff — all the way down to the frozen lake at Hell's centre, where Vince Russo ran the show.
The Anniversary edition concludes with a Long List of TNA's screw-ups - from bad booking decisions to sending a deceased wrestler's partner a boneless ham instead of his re-named (and thus, cashable) final paycheck - and pointedly notes that a significant number of them were made by the very same people whose incompetence, egotism, or good old fashioned stupidity ran WCW into the ground.
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In the Borderlands series, several of the weapons manufacturers make excellent weapons... but are useless at everything else.
Atlas in the first game, though events in it lead to it becoming entirely defunct in the second game. While it does make good-quality firearms like the Atlas Chimera Revolverâ„¢ and Kyros' Spearâ„¢, its soldiers are competent, and it can effectively build colonies on planets, its management is idiotic. How much? A five-year-old admiral is put in charge thanks to "Goddamn Nepotism," it's full of cheerful and pointless Comedic Sociopathy, and the propaganda department is full of card-carrying villainy. They get better in Borderlands 3 courtesy of Rhys taking over.
Hyperion under the employ of Handsome Jack, the primary antagonist of Borderlands 2, was worse. He treated his human workers and the robotic Loaders as expendable pawns, built a city near an area teeming with bandits, Threshers, and Stalkers, and was willing to resurrect an ancient alien Kaiju not knowing or caring that he'd eventually lose total control of it and possibly let it loose on the people of Pandora. As shown in Tales from the Borderlands, middle-management outright worships Jack to the point that violent psychopathy and backstabbing are a natural part of the corporate culture. It was so bad that by the time Borderlands 3 rolls around the new management wanted to distance themselves from Jack posthumously and wash their hands of him.
While Mister Torgue is a pretty cool guy himself and a talented weapons designer who founded Torgue Corporation solely on his skill with explosive weaponry, he is absolutely incompetent when it comes to actually running the company. He tends to focus his resources more on blowing shit up and staging illegal death matches and is not above getting his own employees killed out of poor management and short-sightedness by entering them in said death matches. It still beats working under Jack. Eventually, his shareholders managed to buy the controlling shares off of him with just $12 and a hi-five and demote him to a spokesperson.
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Archer: The ISIS spy agency is plagued by petty and lazy workers who focus on their hedonistic lifestyles. The agency faces financial hardship due to the embezzling of company money by field agents and Malory. It makes a brief profit when Archer goes missing, but the agency's incompetence still allows villains to escape. ISIS eventually gets shut down due to not being sanctioned by the US government. Despite this, former agents worked as drug cartels and set up a private investigative agency.
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Lampshaded in the Citadel DLC of Mass Effect 3, when Joker discusses how most of their experiments end.
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Fallout:
HalluciGen, a pre-war drug, chemical, and weapon manufacturing company that had a plush government contract. It turned out they were better at promising fantastic products than delivering them; their demonstrations were only tricks or went spectacularly wrong, and the products they actually managed to make did not work as advertised. One thing they tried to create was supposed to be a dispersant to prevent or peacefully break up riots, instead they made one that created riots. The one test noted in game that, when tested on a group of 5 people, two of the people were injured by the delivery device, a fragmentation grenade. Four out of five killed each other when the gas caused their adrenal glands to rupture and the 5th died from a heart attack. Another device was supposed to be a handheld field de-contaminator. They ended up building a two ton machine that irradiates people. If the Gunners shooting at each other when you enter their chemical-fogged headquarters (which was presumably caused by the dispersant) isn't an indication that they were terrible at their job, the long list of disclaimers following each of their products in the demonstration chambers makes things pretty clear.
Nuka-Cola is the most popular brand of drink in the US, with vending machines on every street corner. The drink is so ubiquitous that bottle caps form the cornerstone of the franchise's economy. They are also startlingly idiotic in a way that is hard to differentiate from active malice. Their factories were dangerous even before 200 years of abandonment and nuclear war took their toll, and their drinks were loaded with potentially toxic chemicals. For example, one internal memo featured in Fallout 76 states that while creating Nuka-Cola Quantum's signature glow, the company tested two variants of a radioactive isotope, Strontium-85, and Strontium-90. The company chose to use Sr-85, as it was cheaper to synthesize. Note that Sr-90 is a byproduct of nuclear fallout, and Sr-85 is harmless and often used in medical tracer fluids. Note again that Nuka-Cola weren't concerned about the health hazards... only that it was CHEAPER TO PRODUCE. And that's just Quantum, the other drinks such as Project: Walrus which contained methamphetamines don't even bear thinking about.
Vault-Tec is also impressively idiotic for somebody in such a vital position as long-term underground bunker construction. On the one hand, the Vaults were never actually meant to save anyone, and so the failure of many of them was all part of the plan; however, their intent to rebuild humanity as the Enclave quickly went awry, as did their efforts to send the inhabitants of their special Vaults into space for a new life among the stars. To date, none of their attempts have ever had the slightest bit of success, thanks to the Enclave being continuously bogged down in waging pointless wars of annihilation against humanity in one form or another. Most prominently, the head of the Whitesprings Bunker ended up being more interested in eradicating communism than actually trying to rebuild post-apocalypse, resulting in a massive civil war that got everyone in the bunker killed. For good measure, the guy originally placed in charge of the Vault program, Dr. Stanislaus Braun, was a Psychopathic Manchild who became progressively less interested in actually doing his job until he effectively retired to live in a virtual reality playground — with the residents of his Vault as toys. The fourth game also shows that their corporate culture mostly consisted of psychopaths with an obsession with pointlessly cruel social experiments and are frustrated at anyone who tries to do otherwise, even when it results in a more functional vault or profitable products.
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Seinfeld:
Kruger Industrial Smoothing, where Costanza applies for a job because of the fact that it has "no management whatsoever" and that it "couldn't smooth a silk sheet on a hot date" hoping to get a cushy job.
He gets the job but eventually even he gets tired of the company's inability to get any work done and quits.
And of course, this gem:
The J. Peterman Catalogue is better than Kruger, but not by much. Peterman himself is... flaky at best, and at one point Elaine is made president of the company for the sole reason that she happened to be in the closest physical proximity to Peterman when he decided to quit and leave the country.
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Aperture Science in Portal. They made lots of innovative products, but didn't know how to use them correctly. For an example, propulsion and repulsion gels would have had many practical uses, but they used them in dietary products that worked too well, resulting in the user dying of starvation or of the horrible toxicity of the gels. The portal gun itself was originally designed as a shower curtain. Most of this comes from the company being run by an eccentric madman who was then replaced by a sentient computer program (which itself was supposed to be a fuel line de-icer), both of which took far more pleasure in just running inhuman experiments on test subjects than actually trying to apply the knowledge from those tests in any meaningful way.
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Prescott Pharmaceuticals, the supposed sponsor of the "Cheating Death" segment of The Colbert Report, is a lawsuit-ridden fictional company that specializes in coming up with gruesome, bizarre drugs to cure the medical scare of the month in the most unnecessarily painful and idiotic ways possible, famous for their even more gruesome, bizarre side-effects.
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Cerberus of Mass Effect is a Nebulous Evil Organisation that has a long history of highly unethical and amoral experiments that go horribly wrong, backfire and end with almost all parties involved killed and nothing useful gained, with the irony being that despite being pro-human terrorists most of their casualties are humans. Among fans, this is known as the Cerberus Taco Cart Theorem. The fact that they were all indoctrinated by the time of 3 didn't help anything, but they were screwing up long before they were confirmed indoctrinated.
Lampshaded in the Citadel DLC of Mass Effect 3, when Joker discusses how most of their experiments end.
In the same conversation Miranda Lawson, after joining Shepard and also rebelling against Cerberus, claimed that her management of the Lazarus project which revived Shepard was truly successful.
And after Shepard's comment, EDI remarks that she is also a successful Cerberus project. Unfortunately, you can't point out that she also cut ties with Cerberus, helped abscond with the SR-2, took over one of their infiltration units, and started killing all their guys.
Jack is also a Cerberus experiment to create a Biotic Child Soldier, who eventually got loose and...
Some details in the Normandy's redesign between 2 and 3 plus conversations with Chief Engineer Adams show that Cerberus went for style over practicality in several areas, which less amusingly might have killed some of your guys in the previous game's Suicide Mission if you weren't careful. Apparently leather seats were more important to them than preventing the main power core from discharging right into the engine room when under stress.
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In Double Duck The Agency is replaced by the spying equivalent of this, The Direction. Their agents are good, as they've inherited all assets from The Agency... But the Obstructive Bureaucrats that are the new administrators have released all of their identities to the public in the name of transparency and "burned" Kay-K over her criminal past (the exact same thing The Agency used to get her to work for them and rehabilitate), thus forcing one of the most competent superspies in the world back to a life of crime. As a result some of the staff and agents that escaped having their identities exposed went rogue, with Zig Zago (formerly the chief's secretary), Double Duck, and others reforming The Agency to do the job The Direction is supposed to do.
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Joey Drew Studios in Bendy and the Ink Machine: The way it's presented over the course of the game, was a nightmare to work at. The ever-present, all-encompassing Ink Machine ensured that the place was perpetually loud and covered in ink leaks, the artist's desks were tucked into every corner of the studio, the animations stopped getting finished on time, and Drew's outlandish ideas, from the Machine itself to an entire theme park dedicated to Bendy, were so expensive, Grant Cohen actually went insane trying to make the company finances work. Surprisingly Realistic Outcome occurs, however, as by the time Henry arrives, the studio has been defunct for years, if not decades.
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Brickleberry: Brickleberry National Park. Woody is ethically questionable; Connie is clumsy; Denzel is unproductive; Steve has the IQ of a peanut; and Malloy is spoiled and uncaring. The only consistently competent worker is Ethel, as long as she is sober. In "Squabbits", Woody mentions that they had 25 campers die in one month.
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Batman has Arkham Asylum, a Cardboard Prison who's employees are incapable of curing its patients or keeping them from getting out.
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Journey to the Savage Planet: Kindred Aerospace accidentally overpolluted Earth beyond salvation, and most of their astronauts are poorly-trained tourists who constantly get themselves killed. The other Mega-corps have also dropped the ball on competence since they already rule the world.
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In The Office (UK) we have Wernham Hogg, a paper merchant with an office in Slough where workplace sexism, slovenly middle-management, long lunches at the pub, pranks directed against colleagues, branch mergers and redundancies are the order of the day. People are hired despite not being qualified for the jobs they've applied for, and in one case hired in spite of a hiring freeze which was implemented as a precursor to mass redundancies. Oh, and sometimes the employees who avoid getting let go don't get paid.
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The Dunder Mifflin Paper Company in The Office (US) is kept from failing mostly through the competence of Jim and Dwight, and that people stop fooling around each time the branch's incompetence comes under scrutiny (the ones who can't shape up usually get fired). We are later told that they are actually one of the most profitable branches in the company which makes one wonder just how incredibly incompetent the staff of the low performing branches must be.
The Michael Scott Paper Company operates rather well despite being run by Michael but it is then revealed to have a hopelessly incompetent business plan under which the company will never make any profit.
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Wiz's Magic Shop in KonoSuba specializes in selling items that are either too high-level for a town full of low-level adventurers or have dangerous curses on them. Even when the much more competent Vanir starts helping out, Wiz usually spends everything he makes on more useless merchandise.
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Three Panel Soul lampshades how Cerberus from Mass Effect have a tendency towards shooting themselves in the foot, with Shepard brushing off Miranda's warnings of The Illusive Man by stating that he couldn't run a Taco Cart without killing all of his guys.
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Wile E Coyote And The Roadrunner: The only thing we ever see of Acme Corporation most of the time is their output. What we do see, though, certainly doesn't give a good impression of them (though Wile E. Coyote does seem to hold one, given his impressive brand loyalty). About half of the Coyote's failures come from an Acme product malfunctioning in some fashion, either failing completely or overperforming to absurdity. Supposedly, it's based on various shady, mediocre companies that chose their name with the intention of being first in the phonebook.
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Wayside: Wayside School. The principal is mind-bogglingly stupid, most of the teachers exhibit bizarre ways of doing things, the sole worker in the cafeteria is a textbook Cordon Bleugh Chef, the list goes on and on... and it's hard to imagine how this school hasn't been shut down yet.
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When the Game Grumps uttered the words "fast crab" to describe an enemy (officially known as the Sand Crab) in their A Link Between Worlds playthrough, they immediately thought it sounded like the name of a useless internet startup company with no actual products.
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OCP in the RoboCop films is what happens when a corporation takes the mindset of American car companies of the time, and then transfers it to law enforcement, and weapons manufacturing. Nearly all their products are Cool, but Inefficient at best, and they sink millions of dollars into flashy technologies that don't actually work while leaving the actual police understaffed and underequipped. The titular character is their only unqualified success that we see, and even that seems to have been a total fluke, as their many, many Disastrous Demonstrations can attest to. The videogame RoboCop: Rogue City, an interquel between the second and third films, shows a large part of the company's freefall including the reveal that the company's funding is almost depleted from all the bad projects they have tossed money at (including Delta City) and OCP's CEO the "Old Man", who for all of his corporate raiding did had a number of standards and truly wanted to improve Detroit for the better, dying and being replaced by utterly incompetent jerkwads. By the third film, they've fallen into such dire straits that they've been bought out by a Japanese MegaCorp.
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Affordable Space Adventures has Uexplore, a space travel company with a product allowing people to explore the stars affordably and safely (so safe, in fact, that their director of safety and her staff are on extended vacation because they don't need to work), with the prospect of owning a plot of land on an exotic and gorgeous newly-discovered alien planet... At least, that's what their advertisement says. The transport ship transporting everyone crash-lands on said alien planet (killing everyone but you in the process), the planet turns out to be rather inhospitable in a multitude of ways, and their distress pods are unreliable to boot. And even after finding one that does work, it turns out that the staff in charge of safety and handling rescue actually are all out on vacation. The player and everyone else who has successfully gotten into cryosleep might survive and be rescued, but a lot of people at Uexplore are probably going to jail for the deaths of dozens if not hundreds of people.
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Touché Turtle and Dum Dum: In "Ant and Rave," The Ajax Exterminator Company is seemingly unable to keep their company picnic from being overrun by ants, so they're forced to bring in Touché and Dum Dum to save their outing.
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BattleTech occasionally saddles players with products made by clearly incompetent companies:
Wells Technologies (sometimes branded as WellsTech) produced the Charger, a baffling boondoggle of a 'Mech. An assault sized 'Mech with the speed of a medium 'Mech, the armor of a heavy 'Mech, and firepower of a light 'Mech. It's heavily suggested some degree of graft was involved, but the end result is a 'Mech that is the last word in white elephant military equipment and a company that thought it was a brilliant business plan to sell 'leftover equipment stock' behind the back of the all-powerful authoritarian regime they had signed on with, counting on the idea that House Kurita would be too busy fighting their constant wars of conquest to notice. As it turned out, House Kurita noticed, and aggressively nationalized WellsTech by virtue of decapitating everyone with "manager" or "chief" in their title.
Quikscell Company (sometimes branded as Quicksell Armories or Quickcell) both comically shady (the company books are so heavily cooked that none of the branches can be trusted to publish clean reports) and comically inept (their reputation for Cutting Corners is legendary, with some vehicles shipping without all their components bolted into place). This is because of their operating methods: take contracts, outsource for cheap, ship whatever they get back from the outsourcers and pocket the difference. This sort of shenanigans might fly for cheap consumer electronics or bootleg clothing, but not when the product line includes battle tanks and scout helicopters. House Kurita, having previously nationalized one screwup company in the form of WellsTech, declared that they'd had enough and ejected all of Quikscell from Draconis Combine space.
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The Boys has Vought-American, the corporation behind the superheroes in the setting. As well as the fact that their superheroes are all incompetent and depraved psychopaths, VA was known for producing shoddy military equipment that did more harm to the US military than the enemies they were fighting. They're an interesting example of this trope in that they're actually shown to be frighteningly competent at everything a corporation needs to do to get its products out the door (marketing, lobbying, manipulating regulations, weaseling out of controversies, general-purpose corporate skulduggery), but their actual products cut corners whenever possible. Their philosophy is built around the idea that a corporation's output doesn't have to be good, it just has to turn a profit—rather than making their products good, they focus on burying any evidence that people shouldn't buy their stuff. Stilwell has a Villainous Breakdown at the end when he realizes that he's going to have to spend the rest of his career selling "bad product" since there's no way to actually make superheroes work.
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The Drew Carey Show:
When a Dutch corporation buys Winfred-Louder out, the new bosses tell Drew that they are amazed that the company managed to stay in business, since Drew appeared to be the only competent employee.
From the same show, DrugCo, the company Lewis works for. While they're apparently a pharmaceutical company, it's apparently run by mad scientists, with such experiments as combining a monkey and a hippo (a "monkapotamus"), and experimental breast implants tested on men. As a janitor, Lewis has to clean up a lot of these messes, and it's implied all of it has really messed with his head. The casual exposure to unshielded radiation might also have something to do with it—Lewis' favorite 'thinking spot' involves a quiet corner with a giant, unsecured hole leading directly into a glowing reactor core.
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In Freeman's Mind, Gordon constantly laments how abominably stupid Black Mesa is. Their incompetence led to a resonance cascade that blew everything up, the entire building is designed to kill Gordon, and they outright have a sign that says "Work harder, not smarter."
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The Manuscriptorium in Septimus Heap progressively becomes this after Beetle's dismissal. Among others, the Safe Charms disappear, and when Beetle returns as Marcia Overstrand's emissary he's shocked at seeing the derelict state of the entrance — which was formerly his responsibility.
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Galactiquest's Interstellar Forces has quite a reputation for their incompetence. Examples include letting an unauthroized death ray be built, keeping the branch men-only based on quack science, letting someone infiltrate the organization while it was men-only, and most recently, staffing an important mission with mostly rookies.
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Hi-Fi RUSH: Vandelay Technologies is so internally dysfunctional it's a wonder they even managed to ship anything. Their robot employees are frequently abused and constantly fear for their safety and their jobs, the campus is a nightmare to get around (and sometimes impossible without Chai's specific abilities), the head of Research and Development is a Mad Scientist who's constantly at odds with the financier because he'd rather blow his budget on things that look cool rather than make anything useful, the head of Production is a violent heel, Security is falling apart so much that it takes Chai to fix it just to get to the head of Security, and overall things are a mess. Much of this can be traced back to the CEO, Kale Vandelay, being far too prideful and lazy to rein any of the heads in and manage the company, even going as far as to create an AI capable of brainwashing people just so he wouldn't have to keep track of the latest marketing trends.
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The Venture Bros.: Venture Industries, once a renowned R&D company, has been understaffed and underfunded since Jonas Venture's death. Rusty's personal efforts to fulfill government contracts and sell old assets have led to the company's indefinite shutdown, including the underground transit network. Rusty paints his private jet black to pass it off as a stealth bomber; the compound's collapse in the fifth season is almost a Mercy Kill.
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Alpha Team's training program is depicted this way in Alpha Team: Ogel's Last Stand. Their "training" consists of a Drill Sergeant who spends all his time forcing people to march "up and down the square" or brutally abusing recruits in an effort to teach them how to defend themselves against fresh fruit. Meanwhile their other programs include a "complaints" department with lessons on complaining, and lessons on being hit on the head. They seem to have gotten their act together by the time of the Dino Attack, though.
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Cthulhu Slippers's Cthulhu Corp. is about as much this as it is Evil, Inc., as the Elder Gods are portrayed more as Elder Imbeciles, products are more often than not fatal to their users, and employees (human or otherwise) are routinely eaten, mauled, afflicted with Body Horror, driven to insanity, or sacrificed by their coworkers for raises and promotions. Not only do they still sell products, they also have a steady stream of job applicants, temps, and interns.
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Played with in the case of the Orochi Group in The Secret World. For the most part, the company is a highly-competent MegaCorp with a spotless reputation in the mundane world and enough power to sway elections across the globe. It's just that the Orochi Group's attempts to harness the really dangerous phenomena of the Secret World have a tendency to go horribly, horribly wrong: quite apart from all the failed experiments of questionable morality and dubious scientific validity, a good many Orochi executives have decided to do such bone-headed things as shipping locusts, mutant fungi, Draug, and even samples of the Filth into company HQ in attempts to harness their clearly uncontrollable power. Part of this apparent stupidity can be attributed to executives being corrupted by the Filth, which has a tendency to warp the minds of infectees before they go One-Winged Angel. However the other reason for this is much nastier: the Orochi Group is being subverted from within by its own Chairwoman, who wants to harness the power behind the Filth for her own ends against the wishes of the company CEO, and is prepared to take serious risks in order to do so - and much of the crazed, stupid or just plain nasty execs work for her.
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A recurring bit on Kitchen Nightmares is marveling at how some of the featured restaurants were able to stay open long enough for Gordon Ramsay to visit. Gordon has lost count of how many establishments have owners with zero experience in running a restaurant, and it shows.
One restaurant serves a "vegetarian" meal that quite clearly has meat in it.
Numerous places have horrible kitchens, complete with bugs and/or raw or spoiled ingredients mixed with fresh stuff.
Another establishment has Gordon having to calmly explain to the owners that the "Soup of the Day" is supposed to change every day.
The biggest stand-out is the infamous Amy's Baking Company, run by a pair of certifiable lunatics who steal tips from their staff, openly scream at their customers and are in denial over their horrible food. No wonder this is the one place so bad that Gordon just gives up and walks out on the owners.
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Robot Chicken: This is how the Galactic Empire is presented in the Star Wars spoofs.
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The IT Crowd: Our leads work at Reynholm Industries, which is nothing more than "A lot of sexy people, not doing much work and having affairs!". Nobody knows what Reynholm actually does, and 99% of the employees don't know how to turn on a computer, let alone plug it in.
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The Bounty Hunter Wars: The Bounty Hunters' Guild is viewed this way, a once-proud institution that's now weighed down by incompetents and strangled by bureaucracy. (The fact that the universally acknowledged greatest bounty hunter in the galaxy, Boba Fett, has never seen fit to join should be the first clue). Much of the story revolves around the scheme by several powerful people (ultimately leading up to Emperor Palpatine) to orchestrate a civil war that will ultimately destroy the Guild, in order to kill or drive out the incompetents and ensure that only the best survive, leaving the galaxy with a smaller but better (and more independent) class of bounty hunters.
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Rumpole of the Bailey: In "Rumpole and the Heavy Brigade", Rumpole has acquired a reputation as such, following a run of poor cases in district court. On return to the Bailey he is then hired as part of a Springtime for Hitler plot by a pair of gangsters hoping to get their stuttering brother convicted to cover up their own crime. However Rumpole is fired up by the return to the Bailey, a number of mean remarks about his dress sense, and the prospect of defending a nice juicy murder rather than common assaults or indecent exposure cases found in district court, and manages to win it instead.
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The unnamed company Scott works at in Basic Instructions doesn't seem to actually do anything except hold "please don't fire us" briefings for their one increasingly angry client and occasionally force its employees to work late or engage in humiliating mistrust-building exercises. It's eventually Justified by a combination of Mullet Boss's consistently awful management style and the CEO intentionally keeping their office terrible as a Punishment Detail for underperforming employees.
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Likewise, Bar Rescue has John Taffer astounded at just how horribly run some of these bars are. Notable is a place on Bourbon Street in New Orleans which actually managed to lose money during Mardi Gras on a street where any bar is good business.
A famous episode has John taking on the owner of a pirate-themed bar on her horrid food and terrible decor and theme. He gives it a huge makeover to a style better for the young business area. On a "Back to the Bar" episode, John learns that just three days after he left, the owner threw out all the new decor (literally burning the new sign), went back to the pirate theme...and was out of business just months later.
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InGen from Jurassic Park. Despite CEO John Hammond's claim that his dinosaur theme park has "spared no expense," the park is a giant exercise in Awesome, but Impractical: it relies far too much on automation, has far too few human employees to fall back on when things go wrong, and hasn't even properly vetted these employeesnote Dennis Nedry is the ur-example, a computer programmer with unstated financial troubles who put in the lowest bid for the job at Jurassic Park. While it was not unreasonable for Hammond to refuse to help him pay off his debts, they left him wide open to recruitment by corporate spies, which is exactly what happens and leads to the sabotage and total breakdown of the park that we see in the movie. Finding a programmer who didn't come with Nedry's baggage would have been the safer move... but anyone like that would have charged more money.
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The Hitchhiker's Guide to the Galaxy:
The Sirius Cybernetics Corporation. The Complaints Department ("Share and Enjoy") occupies all the major landmasses of three planets and is the only profitable part of the company. The popularity of its products is justified, in a Played for Laughs kind of way.
Megadodo Publishing, publisher of the eponymous Guide, isn't much better. It's often patchy in coverage (the entry on the Universe was copied from a breakfast cereal box, for instance), and inaccuracies have been known to cause deaths, such as "Ravenous Bugblatter Beasts often make a very good meal for visiting tourists," rather than "Ravenous Bugblatter Beasts often make a very good meal of visiting tourists".
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The Han Solo Trilogy and The Callista Trilogy give us the Besadii clan (the main Hutt syndicate that rivals Jabba's). They skimp on manual labor by using the cheapest workers possible - in the first case, drug-addled slaves, and in the second case (after their slave business has been busted), a semi-sentient species with the memories of goldfish. The way they treat their middle management and skilled labor is just as bad: they seem to perform no background checks on them, make no effort to inspire their loyalty, heap abuse and mistreatment onto them, and execute them for simple mistakes (and not even consistently at that). Not surprisingly, this leaves them chronically suffering from betrayal and incompetence, culminating in their attempt to build a discount Death Star - whose superlaser fails to work on its first attempt, leaving the weapon (and all aboard) unceremoniously crushed by the asteroid it was trying to vaporize.
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Although less obvious on the outside than Portal's Aperture Science, in that they are actually a profitable business, Black Mesa from Half-Life is also an example of this. In the opening sequence on the train, Freeman travels over a storage tank leaking huge amounts of what is presumably toxic waste, sees a missile casually lying around, and nearly crashes into a robot wandering on the tracks. Throughout the course of the game you'll be forced to traverse terribly weak catwalks, building designs that make zero sense, and the infamous room that seems to have no other purpose other than to smash boxes. Even aside from that, poking around the general employee environments suggest a lot of incompetence going on, like the dozens of screens displaying error messages, the console with a massive hole in it, and the programming area with constant blaring music. One corridor in Sector D Administration (the level with the walk-in freezer and the tentacles in the silo) has a sign that actually commands employees to "work harder, not smarter".
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Atlas Shrugged:
Being over a year late in delivering rail is par for the course for Associated Steel, and this was for one their best customers. There's no indication of how much longer it might take to deliver. For less influential firms delivery is functionally never going to happen. Their incompetence almost dooms an entire industry at least once.
Also Taggart Transcontinental — any time James Taggart or someone he appointed is making the decisions. A line is built to Mexico that is over-budget and less than half finished by its original completion date.
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Grand Theft Auto IV: The Pegorino crime family and its don Jimmy Pegorino want to get a seat on the Liberty City Mafia Commission, but nobody takes them seriously. The other gangs look down at them, and even the United Liberty Paper contact calls them a joke. That Pegorino is nothing but a Miles Gloriosus speaks volumes. In both endings, the Pegorinos are essentially defunct with Pegorino being killed off by either Dmitri Rascalov (Deal) or Niko (Revenge).
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Star Wars Legends:
The Bounty Hunter Wars: The Bounty Hunters' Guild is viewed this way, a once-proud institution that's now weighed down by incompetents and strangled by bureaucracy. (The fact that the universally acknowledged greatest bounty hunter in the galaxy, Boba Fett, has never seen fit to join should be the first clue). Much of the story revolves around the scheme by several powerful people (ultimately leading up to Emperor Palpatine) to orchestrate a civil war that will ultimately destroy the Guild, in order to kill or drive out the incompetents and ensure that only the best survive, leaving the galaxy with a smaller but better (and more independent) class of bounty hunters.
The Han Solo Trilogy and The Callista Trilogy give us the Besadii clan (the main Hutt syndicate that rivals Jabba's). They skimp on manual labor by using the cheapest workers possible - in the first case, drug-addled slaves, and in the second case (after their slave business has been busted), a semi-sentient species with the memories of goldfish. The way they treat their middle management and skilled labor is just as bad: they seem to perform no background checks on them, make no effort to inspire their loyalty, heap abuse and mistreatment onto them, and execute them for simple mistakes (and not even consistently at that). Not surprisingly, this leaves them chronically suffering from betrayal and incompetence, culminating in their attempt to build a discount Death Star - whose superlaser fails to work on its first attempt, leaving the weapon (and all aboard) unceremoniously crushed by the asteroid it was trying to vaporize.
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Merchantsoft in Hypnospace Outlaw. In an Alternate History 90s, they are the makers of the Brain/Computer Interface that allows people to browse their Hypnospace internet in their sleep. However, their hardware and software is often glitchy, trolls and hackers run wild, their interns are over-worked, and their Only Sane Employee gets reassigned to HSPD Enforcer dispatch. This all culminates in Dylan's glitchy code killing several Hypnospace users, and their subsequent framing of a hacker for the crime.
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Mr. Fujinami in Urusei Yatsura runs a family beachside cafe, but refuses to accept that such a business is only workable during spring and summer. Keeping it open all year around insted of looking for alternative work left him impoverished, caused his cafe to get dilapidated, and eventually he tore it down during one of his brawls with his daughter, Ryuunosuke. He's constantly running schemes to try and scrape together the funds to rebuild his cafe, but his backlog of bills is so high that he can't get in front of them. The perfect summation of his skills as a manager is that he genuinely thinks that buying and running a cafe on a tiny deserted island four miles offshore from the nearest village is a good idea. He does rent out a cafe in one story that was adapted into episode 159 of the 1981 anime, but this just further highlights his incompetence; he's cheap, sloppy, and his idea of "customer relations" is being pushy and beating up anyone who complains about his incompetence. The anime version adds the extra wrinkle of showing him wasting most of his precious savings just getting to the beach, in part because of that insistence on opening as soon as possible meant he had to go out of his way to the tropical southern part of Japan.
Mr. Shiowatari, an old friend of Mr. Fujinami, is at least as bad at running his business competently. The aforementioned desert island cafe? He built it. And then he ate himself to death trying to perfect a recipe for sea urchin kakigori (shaved ice) in hopes that such a dish would bring in the customers.
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Assassin's Creed: While Abstergo Industries is simply a full-blown Evil, Inc., its entertainment / propaganda branch, Abstergo Entertainment, is right here. Their safety manual includes such helpful advice as "stick your hand in fire to see if it's real", they manage to have two Assassins infiltrate their headquarters with little to no effort in disguising themselves, and it's implied their actual products are largely crap, with their headline feature bombing spectacularly hard.
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